A Quick Guide to Self-Service Password Resets in Quore

Keeping your team moving is what matters most. That’s why we’ve upgraded the Quore login experience across mobile and desktop, making it faster and easier for users to manage their own passwords—no support request needed.

Once your account details are up to date, you can reset your password anytime, whether you’re at your desk, on the floor, or on the go.

Get Ready for Quick Resets

Before you use the self-service reset option, take a moment to confirm that your contact information is current:

• Email address
• Mobile phone number

You can quickly verify or update both in My Account in Quore.

How to Reset Your Password

When you need to reset your password, look for the reset option on your device:

• Desktop: Click Forgot Password? on the login screen.
• Mobile App: Tap Help on the login screen.

Follow the prompts, and you’ll be able to update your password in just a few steps.

Pro Tip: Make sure your Quore app is up to date in the App Store or Google Play Store for the best experience.

Password History Check

To strengthen password security, Quore now stores your current password plus your five most recent passwords.

When updating your password, you won’t be able to reuse any of those six stored passwords. This ensures a fresh, secure password every time.

Password Force Change

Sometimes a manager or Quore Admin needs to update a user’s password. When that happens, the affected user will be prompted to create a new password the next time they log in.

This also applies to new users on their first login to help ensure every account starts with a secure, personalized password.

Security Enhancements You’ll Notice

To help keep your account and your property’s data secure, we’ve added a few extra safeguards behind the scenes. These updates work automatically and support both individual users and managers overseeing team access.

Account Lockout After 6 Failed Attempts

To protect accounts from unauthorized access, your login will temporarily lock after 7 failed attempts within 30 minutes. If that happens, the user won’t be able to log in for the next 30 minutes unless:

1. They complete the Forgot Password reset flow
2. Their manager or a Quore Admin resets their password

This helps keep employee accounts secure without slowing down operations.

Want More Help?

For step-by-step instructions, log in to Quore and visit our Resource Library article on password resets.

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