There was an issue with Inspections in progress that was causing images attached to checklist items, the thumbnail preview wasn't matching the full-sized image. Now, it's fixed!
March 5, 2020
There was an issue preventing users from being able to access the Calendar app—we made stricter requirements for login credentials to prevent this in the future!
We fixed a display issue on Desktop that was causing icons to not be displayed correctly if users were using Microsoft Edge.
When users were attempting to create a new Request item in the To Do app, they were seeing duplicate options in the 'When' input dropdown. We eliminated the repetition!
Users who were trying to add new items to their Inventory were receiving an error, preventing them from adding anything new! All fixed.
February 27, 2020
To Do list was prompting multi-property users to complete duplicates of the same Inspections—we fixed it and made sure that they'll only see the right one.
Within Readings Records, the dates that were appearing for each record were inconsistent with the detail view of the same record. Now they match!
There was an issue where dates were not displaying in Lost Items and was displaying the wrong text in the same place. The issue has been resolved!
February 25, 2020
We made an additional fix for an issue that was displaying an incorrect date in the Daily Report email header and title for hotels located in the Asia-Pacific.
The Run Report button within the Reports app will be disabled while you run the Report so that it’s clear the Report has been run and is currently loading.
February 18, 2020
Have two capital letters in your last name? We made sure that Quore knows how to spell it right. O'Neal, O'Malley, O'Boy—they will now all appear correctly!
We added "Do Not Disturb" data to the End of Breakout Report in Cleanings Plus! It's a vital part of the housekeeping department and now it's a vital part of Cleanings Plus reporting.
Users were experiencing an issue with Cleaning Records. The issue occurred after changing the frequency of Deep Cleans, causing them to not appear on the Records page. We cleaned it all up—now it's working as expected.
Within Budget Settings, we improved the user experience so that your place on the page will be held while you make edits to the General Ledger.
February 13, 2020
We released a brand new header bar for an improved navigation experience—and you can click through an in-app tutorial to learn all about it.
The footer has also gotten a facelift to match the header.
All app icons have gotten a refresh—new year, new look!
The name of the Recurring app has changed to Readings to better fit the needs of your daily routine—the change is reflected in all areas of Quore.
New versions of the mobile app for both Android and iOS have been released and include the new app icons and the Readings app name change.
There was an issue with the updated header bar with the way that the mail icon images were being displayed—now, it's ready to go!
The Inspection Report PDF was displaying text that was no longer relevant for items that passed inspection. It has been eliminated!
February 6, 2020
The guestroom number for items that are added to the To Do list as a result of a Failed Inspection is now included on the detail screen.
February 4, 2020
The Primary Management Inspections for above property users are now appearing correctly on the above property dashboard.
We've made additional improvements to the speed and accuracy of the Inventory build process for new hotels.
In the Reports app, we fixed the way that the Connect Text Summary Report pulled data so that you get the right information!
In Inspections, there was an issue preventing users from closing the comment box. All fixed!
The Daily Email report was incorrectly displaying Guestroom Boiler Readings in Fahrenheit instead of Celsius for properties with Celsius as their default, now the email will display the correct temperature scale.
The date picker within the Reports app now shows the correct week numbers.
We fixed an issue in Hotel Setup that was allowing customers to submit their hotel for review before selecting room types for their guestrooms.
There was an issue in Reports that was causing data to not populate correctly if "Select All" was selected—now, it's working as expected.
January 30, 2020
The search bar in the Lost & Found app was not working—now you can search to find whatever you need!