Complaints

Happier guests, every time

The Complaints app facilitates quicker problem resolution. The app allows you to proactively address any and all guest issues quickly—push notifications keep all on-duty managers informed. Once your guest is taken care of, you can document the resolution in Quore, including monetary values, and provide detailed reporting and analysis to help prevent future issues.

Features for every department

You have a lot on your plate—let us take care of some of it for you with tools that simplify communication and increase visibility like never before.

362Assets App
INVENTORY

Asset Tracking

Keep track of and easily maintain every item in your hotel.

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386Attendance App
DIRECTORY

Attendance Tracking

Keep track of staff attendance and ensure everyone stays accountable.

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1447Boiler App
Readings

Boiler Readings

Work through boiler readings and view trends for optimal results.

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1450Budget App
Budget

Budget

Stay on track with our robust budgeting tool.

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1453Calendar App
Calendar

Calendar

Keep track of hotel events so everyone can stay in the loop.

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1458Callbacks App
To Do

Satisfaction Calls

Schedule guest callbacks, ensure satisfaction.

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1461CapEx App
CapEx

CapEx

Manage all property-level capital requests.

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1464Checkbook App
Checkbook

Checkbook

Simplify expenditures with tracking and visualization.

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1467Cleanings App
Cleanings

Guestroom Inspections

Streamline and simplify guestroom inspections with automatic work orders and electronic inventory.

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1467Cleanings App
Cleanings

Brand Standards Compliance

Stay in line with brand standards - any brand, any need.

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1472Cleanings Plus App
Cleanings Plus

Housekeeping Assignments

Elevate your housekeeping with real-time updates, detailed cleaning tracking and powerful insights.

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1472Cleanings Plus App
Cleanings Plus

Digital Breakouts

Digital breakouts & push notification alerts increase team efficiency.

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356Complaints App
Complaints

Guest Complaints

Wrap-up guest complaints proactively.

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1474Connect App
Connect

Guest SMS

Provide a personal concierge to every guest.

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366Dashboard App
Dashboard

Property Dashboards

Clearly visualize your hotel, or your whole portfolio, in one place.

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1477Deep Cleanings App
Cleanings

Deep Cleanings

Manage and track scheduled guestroom deep cleanings.

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1479Documents App
Documents

Documents

Store internal documents for easy access across your hotel.

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2120Inspections App
Inspections

Custom Inspections

Customize inspections, track and report, all in one place.

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2120Inspections App
Inspections

Daily Property Walks

Ensure that everything at your hotel is in top shape, every time.

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2120Inspections App
Inspections

Security Walks

Make sure everything is safe and in order.

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2120Inspections App
Inspections

Customizable Checklists

Create a list of work items to check off for operational compliance.

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1484Internal Messaging App
Mail

Internal Messaging

Send memos to staff directly in Quore so you can keep employees up to speed.

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1487Local Directory App
Directory

Local Directory

Maintain a list of local attractions and easily share directions with your guests.

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1489Logs App
Log Book

Key Sign-In, Sign-Out & Audit

Log & store key sign-in, sign-out & audit information.

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1489Logs App
Log Book

Logs Book

Pass on key information from shift to shift.

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1489Logs App
Log Book

Cash Count Log

Store key cash count information.

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1489Logs App
Log Book

ADA Compliance

Store accommodations for guests with disabilities.

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1489Logs App
Log Book

Wake-Up Calls

Ensure that your guests wake up on time.

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1489Logs App
Log Book

Guest Shipments

Get guest shipments out quickly and easily.

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1492Lost And Found App
Lost And Found

Lost & Found

Find a lost item? Track it in Quore.

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1495Memos App
Mail

Management Announcements

Make announcements that can be distributed to every employee.

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1572Meter App
Readings

Meter Readings

Manage meter readings to ensure consistency.

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1575News App
News

Corporate & Property News

Stay in the know with corporate and property news updates.

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1578Notices App
Rooms Book

Guestroom Notices

Make sure your employees know what's going on with guestrooms.

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1578Notices App
Rooms Book

Room Notices

Manage and track scheduled guestroom deep cleanings.

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1578Notices App
Rooms Book

Room Status

Keep tabs on guestroom needs and information.

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1581PM App
PREVENTATIVE MAINTENANCE

Brand Standards Compliance

Stay in line with brand standards - any brand, any need.

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1581PM App
PREVENTATIVE MAINTENANCE

PMs

Customize preventive maintenance for every area of your hotel.

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1586Pool App
Readings

Pool Chemical Readings

Maintain pool readings and monitor trends.

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1588Reporting App
Reports

Multi-Property Reporting

Get data insights into all your properties.

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1588Reporting App
Reports

Reporting

View clear analytics and detailed historical data with Reports.

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1482Requests App
To Do

Guest Requests

Fulfill guest requests ASAP.

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1591Tasks App
To Do

Tasks

Track tasks that need to be completed and view them at any time.

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382Vendors App
Directory

Vendor Directory

Maintain a list of vendors for your employees to access.

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1595Work Orders App
To Do

Work Orders

Decrease work order response time with instant notifications.

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See for yourself what makes Quore different.

With Quore, your hotel runs smarter, your guests leave happier and they return time and time again. Are you ready to optimize your hotel? We're ready to get you started.

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