Product Release Notes


Stay up to date with all the latest features from our product.


March 26, 2020

  • There was a cosmetic issue with spacing in the Reports app—we cleaned it all up and it looks good as new.
  • In Cleanings Plus on our Mobile app, users were experiencing an issue when they tapped 'Pause' and 'Resume'—it was adding the elapsed pause time into the total room cleaning time. Now, it's back to pausing when you need it to, as expected.
  • Rooms marked as Do Not Disturb in the Cleanings Plus app will now appear in numerical order rather than when the room was marked.
  • A feature in PMs was reinstated that will allow users to hover over the names of longer templates listed in the PM calendar rather than having to click the PM overview for the full name of the template.

March 24, 2020

  • We released an in-app banner to share with customers a note from our CEO, offering financial relief options for hotels being impacted by the economic downturn as a result of COVID-19.

March 17, 2020

  • When a user was completing PMs on the mobile application based on Item Type, the PM did not display the relevant areas or sections to help them distinguish which item needed to be serviced. Now, it's all fixed to match the Desktop app.  
  • All areas of Quore will benefit from an added security improvement that adds an extra layer of password requirements for users who update their passwords, matching the reset requirements already on our Log In page! 

March 12, 2020

  • We've made an improvement to the way our Daily Manager Report emails are created so that you'll get them more reliably!

March 10, 2020

  • There was an issue with Inspections in progress that was causing images attached to checklist items, the thumbnail preview wasn't matching the full-sized image. Now, it's fixed!

March 5, 2020

  • There was an issue preventing users from being able to access the Calendar app—we made stricter requirements for login credentials to prevent this in the future!
  • We fixed a display issue on Desktop that was causing icons to not be displayed correctly if users were using Microsoft Edge.
  • When users were attempting to create a new Request item in the To Do app, they were seeing duplicate options in the 'When' input dropdown. We eliminated the repetition!
  • Users who were trying to add new items to their Inventory were receiving an error, preventing them from adding anything new! All fixed.

February 27, 2020

  • To Do list was prompting multi-property users to complete duplicates of the same Inspections—we fixed it and made sure that they'll only see the right one.
  • Within Readings Records, the dates that were appearing for each record were inconsistent with the detail view of the same record. Now they match!
  • There was an issue where dates were not displaying in Lost Items and was displaying the wrong text in the same place. The issue has been resolved!

February 25, 2020

  • We made an additional fix for an issue that was displaying an incorrect date in the Daily Report email header and title for hotels located in the Asia-Pacific.
  • The Run Report button within the Reports app will be disabled while you run the Report so that it’s clear the Report has been run and is currently loading.


February 18, 2020

  • Have two capital letters in your last name? We made sure that Quore knows how to spell it right. O'Neal, O'Malley, O'Boy—they will now all appear correctly!
  • We added "Do Not Disturb" data to the End of Breakout Report in Cleanings Plus! It's a vital part of the housekeeping department and now it's a vital part of Cleanings Plus reporting.
  • Users were experiencing an issue with Cleaning Records. The issue occurred after changing the frequency of Deep Cleans, causing them to not appear on the Records page. We cleaned it all up—now it's working as expected.
  • Within Budget Settings, we improved the user experience so that your place on the page will be held while you make edits to the General Ledger.

February 13, 2020

  • We released a brand new header bar for an improved navigation experience—and you can click through an in-app tutorial to learn all about it. 
  • The footer has also gotten a facelift to match the header. 
  • All app icons have gotten a refresh—new year, new look! 
  • The name of the Recurring app has changed to Readings to better fit the needs of your daily routine—the change is reflected in all areas of Quore. 
  • New versions of the mobile app for both Android and iOS have been released and include the new app icons and the Readings app name change. 
  • There was an issue with the updated header bar with the way that the mail icon images were being displayed—now, it's ready to go! 
  • The Inspection Report PDF was displaying text that was no longer relevant for items that passed inspection. It has been eliminated! 
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