Product Release Notes


Stay up to date with all the latest features from our product.


January 22, 2020

  • When some Inspection items were failed, it wasn't properly triggering the creation of tasks. Now, it's working as expected!

January 16, 2020

  • PM templates that are owned by "QUORE" have been changed to read "Quore". Sorry for yelling! 

January 14, 2020

  • We fixed a formatting issue that occurred when users tried to print Vendor information within the Directory app. 

January 9, 2020

  • We made an improvement in Connect so that guest requests will send push notifications to the assigned staff member or department as expected. 
  • In the Open Complaints Report, the issue input was being duplicated. We fixed how it was displaying so that you only see it once! 
  • When creating PM templates attached to an Area Type, we've made an update so that you can only select item types present within those areas when setting up your checklist! 
  • There was an issue in the Sales app that occurred when adding Seasonal Rate Tiers, making previously added Seasonal Rate Tiers disappear. It's all fixed now! 
  • For multi-property users, we fixed an issue in the Open Complaints Report so that the user can pull information for all properties, not just their primary one. 
  • We've added a filter to the Building, Life Safety and Mechanical PMs Report to select specific PM templates so that you can get the exact information you need. 
  • Above Property users can now apply a brand-owned PM template as the the primary template for affiliated brand properties within their portfolio.
  • You may have already noticed—our Release Notes page has a new look and location for the new year! All links to the page within our product, website and blog have been updated. 

December 19, 2019

  • Open Inspections are now sorted alphabetically by property if you're a multi-property user.
  • We've improved the speed and accuracy of the Inventory build process for new hotels.

December 17, 2019

  • We fixed an issue in the mobile app that was showing Above Property users Inspection templates for all of their properties rather than just the property they'd selected.
  • New PM template owner will now default to the current logged in user!
  • There was a bug that was causing Lost & Found items to display an incorrect date for properties in other time zones—now it's all fixed.

December 10, 2019

  • Work Orders posted via Cleanings after a certain time were appearing on tomorrow's To Do list, rather than the day it was created. Now, it's working as expected!
  • There was a time issue in the Reports app with the time a PM was completed. All fixed.
  • You can now generate a Building, Life Safety and Mechanical PMs Report in the Reports app!

December 3, 2019

  • An improvement was made so that the PM Overview calculates calendar dates by property, not by user time zone.
  • In the Reports app All Work Orders Report, you can sort by the Cost column once again.
  • A bug was fixed in the Cleanings app to allow you to add a Lost & Found item.

November 26, 2019

  • There was an issue where weekly PMs were showing duplicates in the Calendar view—so we released a fix to resolve the duplicates.
  • When viewing an Inspection Report via Records, there were duplicates of certain categories showing up. Now, it’s all fixed. 
  • We fixed an issue with adding Work Orders on mobile for Areas with special characters in their name. 
  • While editing a found item in Lost & Found on mobile, the date found field was being cleared out. Don’t worry, it’s fixed now! 
  • In the Inspections app, we fixed an issue that wasn’t allowing users to edit a comment. 
  • The Android app wasn’t showing the correct start time for Work Orders—it’s been fixed to match the start times on the desktop app.

November 21, 2019

  • The Trace Details report has been fixed to show all data from Sales as expected.
  • You are now able to export a Cleanings Plus End of Breakout report to a CSV file—all fixed!
  • Request History for guests within Connect has been updated to display specific details for each request.
  • We fixed an issue that caused Complaint push notifications generated from Connect to send with formatting issues.
The Q Envelope

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