Empower your front desk team to deliver exceptional hospitality.

Your front desk is the hub of your hotel’s guest services. Give your team the tools they need to deliver outstanding experiences, every time.

Boost efficiency and enjoyment.

Quore’s Front Desk solutions ensure that every guest interaction, communication, and request is handled efficiently—all while increasing guest satisfaction.

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Happy worker using Quore's app
Clients benefited by Quore
Quore's App
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Customer Testimonials

Where it used to be just a front desk or housekeeping tool, now every employee in the hotel has access to Quore and it's where we get our main information.

Janette Scott
Director of Front Office Operations
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If it’s not in Quore, it doesn’t get done, as we say. We use Quore as our main form of communication throughout the hotel. It's the hub for everything. We use it for work orders, housekeeping requests, and such.

Emily Comans
Assistant Front Office Manager
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Any requests that come in, whether they're for maintenance, housekeeping, or anything else a guest needs, are entered into Quore and sent to the appropriate department.

Amanda Rodriguez
Director of Catering
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Quore helps all departments communicate a lot smoother, a lot easier. I don’t know what we would do without it.

Khalia Taylor
Front Desk Supervisor
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Whatever the task, we've got you covered.

Our platform is designed to simplify staff communication and guest services, making it easier for your team to stay on top of every task, big or small.

Streamlined Guest Requests

Log and track guest requests, ensuring timely fulfillment and follow-up to enhance guest satisfaction. Schedule and manage guest callbacks to ensure their experience meets your high standards.

Efficient Complaint Resolution

Log and proactively manage guest complaints, ensuring that issues are resolved before they escalate.

Lost & Found Management

Easily log and track lost and found items, making it simple to reunite guests with their belongings.

Room Management & Notices

Keep your team informed about room statuses, manage room cleanings, and track special room notices to ensure all guestroom needs are met.

Log Sheets

From wake-up calls and guest shipments to key sign-outs and ADA compliance, keep a centralized record of important information so no detail is overlooked.

Guest Satisfaction Callbacks

Schedule guest callbacks for any reason—and get notified when it's time to call. Stay attuned to your guests' needs through follow-up and take action to improve your guests' experience.

Replace hassle with happy.

We understand how much you juggle every day. Our goal is to simplify your workflow, sharpen your focus, and give you complete visibility into your team's tasks so you can work more efficiently and put these common headaches behind you.

I need to see what open items are impacting my guests right now.

Front Office Manager

Visuals and alerts of what is happening in the hotel in real-time.

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Quore

We’re not sure that we fully resolved the problem the guest called about earlier.

Guest Service Representative

Reminders of when to reach back out to guests to ensure their satisfaction.

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Quore

The phone won’t stop ringing with guest requests, even though they prefer to text.

Front Office Manager

Guest messaging within Quore to expedite requests, complaints, and contactless communication.

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Quore

A guest is extremely upset, and I need management involved immediately so they can help address the situation.

Front Desk Agent

Problem resolution escalation procedures and tracking of overall guest satisfaction and top solutions.

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Quore

Your Questions Answered

Discover how our solution can address your common challenges and pain points.

What apps are included with Quore?

Quore features apps for every department:

  • Engineering: digital PMs, inspections, work orders, meter readings, and asset tracking.
  • Housekeeping: guest room inspections, deep cleans, brand standard compliance, lost & found, and room notices. Our Cleanings Plus add-on allows your department to track their entire room cleaning flow, from starting breakouts to completing cleaning inspections.
  • Front Desk: guest requests and complaints, log books, lost & found, and room notices. Our Connect add-on allows your hotel to communicate with guests via text message right from the Quore Dashboard page.
  • Management: budgeting, CapEx, checkbook, inspections, reports, and more.
What support does Quore offer?
Engineering

We have a dedicated team of Hotel Support Specialists available 24/7 to answer any questions and provide support for Quore.

How do I reset my password?
Housekeeping

Go to app.quore.com and click Forgot password. Enter your Quore ID and click Continue. Follow the instructions to enter the verification code sent to your email or phone number to set up a new password. If you haven’t included your email address in your Quore account you can ask a member of your management team to reset it for you or call our Support Specialist team.

The Self-Service Password Reset article will explain how to reset a password. If you are a General Manager, AGM, or Operations Manager, contact us and we can help you. Our number is 877-974-9774 and our email is support@quore.com.

How do I sign up with Quore?
Engineering

Click here to connect with our Sales team to get started using Quore!

What training is available?
Engineering

Quore provides weekly training sessions on topics like Quore Basics, reports, and mobile app tips, alongside our E-learning Academy, which features role-specific courses for management, housekeeping, engineering, and front desk. Plus, with Quore Learn, you'll have access to a resource library to help you get started, master Quore, and find answers to your questions.

What are the differences between desktop and mobile Quore?
General

Our mobile app will allow you to take action in real time, but if you need to customize templates or look at records in Quore, then the desktop platform is where you can do that. For example, completing a PM or entering a pool reading can be done from the mobile, but you must load a template from the desktop.

Streamline Hotel Operations with Quore

Quore is the all-in-one solution for efficient hotel management and operations.