Release Notes

• Introduced the Average Guest Satisfaction Report, providing access to the same data shown in the Dashboard Guest Satisfaction wheel previously shown on the Dashboard page.
• Introduced the Primary Inspection Report for eligible Above Property users, providing access to data in the Dashboard Primary Inspection box for Management Companies with a designated primary inspection.
• Launched the Average Response Time Report, providing access to data shown in the Dashboard Response Time graph previously shown on the Dashboard page.
• Introduced the PM Compliance report for Above Property users, providing access to data shown in the Dashboard PM Compliance wheel previously shown on the Dashboard page.
• Enhanced the Completed PM Report to include notes added to a PM outside of a step.
• Enhanced the Property filter in Work Order reports to allow multi-property users to narrow lists by Region, Ownership, and Brand.
• Renamed the existing Average Guest Satisfaction Report to Average Guest Satisfaction By Staff Report. 
• Updated “Satisfaction Call” verbiage to “Guest Callback” within the Reports app.
• Added the ability for Quore users to include or exclude Complaints Issues and Resolutions from their lists when running the All Complaints Report.
• Resolved an issue where users could not navigate to the Complaints app from the All Complaints Report when a status filter was applied.
• Corrected a discrepancy between the Completed Inspections table and the Completed Guestroom Inspections detail table in the Completed Inspections Report.
• Updated the PM Step Detail report to display “Action Cleared” instead of “Unknown” when a PM step’s actions have been cleared.
• Resolved an issue where some users were unable to run the PM Step Detail Report.
• Enabled access to item details directly from the User Activity Report.
• Corrected an issue where Notices created in Rooms Book did not appear in the Dashboard Rooms Grid popover.
• Fixed missing translations in the new News app and added an empty state for properties with no News entries.
• Enabled eligible users to attach MP4 files to CapEx requests.
• Enhanced CapEx emails for clarity.
• Fixed an issue where an error message in the Directory app was not translating for localized languages.

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• Launched the redesigned Documents app.
• Fixed an issue where selecting a frequency in the PMs mobile Overview opened the next screen at the bottom instead of the top.
• Launched the redesigned Rooms Book app.
• Added the ability to view closed Lost & Found items on desktop by filtering for items with a Closed status.
• Updated all Inspections activity rows to display the new, distinct icons for each activity type.
• Updated PM activity UIs to use the new icon set for clearer differentiation of actions.
• Increased the size of content in the Inspections Rooms Grid to improve the user experience.
• Updated all Rooms Grid popover open tickets to display the new, distinct icons for each activity type.
• Made minor visual updates to the News app.
• Relocated links to the Privacy Policy and Terms and Conditions to the account menu in the global header.
• Updated links throughout Quore to direct users to the new Rooms Book app.
• Fixed an issue where the Google Translate bar blocked part of the header for non-English users on mobile.
• Corrected an issue where certain area codes were not accepted when creating or editing a user.

• Improved the mobile PMs Rooms Grid by reducing the number of columns to increase content visibility, and refined scrolling within PM instances on desktop.
• Updated the styling and content of the initial Hotel Setup email.
• Removed the “Default to Pass” tag from step details when the option is selected on the template.
• Removed “(Beta)” from the PMs browser tab header.
• Resolved an issue where revenue streams were duplicating on the Budget page.
• Corrected an issue where a shower handle asset appeared across all hotels instead of only its assigned hotel.
• Fixed an issue where editing a Complaint for an in-house guest caused the Guestroom to change to the last available Guestroom in the list.

• Updated the Reports Library to hide the Log Sheet reports when the Management Company has opted not to use the corresponding Log Sheet.
• Resolved an issue where some users were unable to load the All To Do Items Report.
• Implemented controls in Inspections allowing Corporate Management users to designate templates as Corporate.
• Addressed an issue in the PM Calendar where Weekly PM due counts did not update correctly after inventory changes.
• Corrected an issue where some users encountered an error when accessing Closed Inspections.
• Fixed an issue where users with Chinese (Simplified) language could not see letter abbreviations for Boiler Readings on mobile.
• Resolved an issue where some users could not filter by specific Room Notice types on the Rooms Book Notices page.
• Fixed an issue where some users could not enter a credit value for room types in Cleanings Plus Settings.
• Corrected an issue that allowed some users to edit employees at properties they did not have access to within their Management Company.

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